Question 1

How many e-certificates can be printed?

Accepted Answer

There is no limit. You can place bulk order or call for normal printing as well.

Question 2

Can I print double sided certificate as well?

Accepted Answer

Yes, we can print double sided and customized printing as well.

Question 3

Will you deliver the certificates at International countries as well?

Accepted Answer

Yes, but you need to contact us separately according to your requirements.

Question 4

Will you accept the hard copy of the certificates back if I am not satisfied with the service?

Accepted Answer

Sorry, it is against our policies, but we ensure you a satisfactory service.

Question 5

How long it will take to deliver my certificates?

Accepted Answer

It can up to 15 to 30 business days to get your certificates delivered at your doorstep depending on your location.

Question 6

Will you accept cash on delivery?

Accepted Answer

No, we only accept online payment method which will be shared after the submission of your order.

Question 7

In which format will you accept e-certificates?

Accepted Answer

Yes, we accept the certificates in JPG, JPEG, PDF, PNG and other formats as well.

Question 8

Can I print the certificates in less than 300 GSM or above that?

Accepted Answer

Yes, you can send us the required GSM and other requirement through mail.

Question 9

What type of e-certificates you accept for printing?

Accepted Answer

We print any certificate. It could be anything like licensed e-certificate, ISBN certificates, academic, non-academic.

Question 10

I run or is a staff/teacher/coordinator /tutor/head/ideal of School/ College/ University/ Company/ Start-up/ Organization/ NGO/ Institution (academic or no-academic)/ club/ society functions. Do you print bulk certificates for them as well at cheap rates?

Accepted Answer

Yes, we have a separate and customized plan for you according to your needs. You can mail us regarding this. Kindly mention everything in detail.

Question 11

Can I cancel my order after payment?

Accepted Answer

Cancellation can only be accepted if we have not already begun to process your order, subject to following conditions
As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our customer support team to cancel your order. After Placing Order 10% Cancellation Charges (From Total Order Cost) shall be deducted.

Question 12

How long will it take for the delivery of order?

Accepted Answer

Your certificate will be delivered within 15-20 days post payment for the delivery and cost of certificates.

Question 13

How will my order be delivered?

Accepted Answer

Our channel partner is Shiprocket. If the customer’s pin code is not available in the Ship Rocket’s pincode directory then we will deliver the same through India Post. If the package is sent through India Post then the tracking id of the delivery will be sent at your mail to track your package. Apart from Shiprocket and India Post, there are no other mediums in which we are inclined for the delivery and logistics.

Question 14

Can I place an international order?

Accepted Answer

International orders will be taken care separately. The channel medium and other expenses like cost of shipping and the printing cost will be intimated after contacting the customer.

Frequently Asked Questions